It is 30 years now that we have been supplying Nursecall equipment (along with Fire alarm, public address and intercoms etc) , nurse call systems and nursecall spares to trade and nursing home and care home owners.
Always happy to repair equipment, whether ours or other's where possible or practicable and develope equipment to answer the needs that arise, we have a continuous demand for these services.
These days a lot of the spares we supply are new products that we've developed to answer customer's needs such as the NC12/SOCO, a 'chair exit' or 'bed exit' detector that interfaces with the nursecall system.
Even on our most recent inventions we are asked to make modifications, such as making the NC12/SOCO work with the SAS Network II system with a pear push too, picture to follow.
Clearly if you want to buy nursecall direct from our website thats easy enough (don't forget your free carriage code on most products when you spend over £45), but a timely call to us on 01257 483733 may throw new light on a situation and a cheaper and/or more robust solution will be found.
The NC12/SOCO is our simple to use, cost effective, bed or chair exit device. In the model number we have “SO” which is short for Solo and “CO” which is short for Controller.
For ease of use and maintenance no batteries are required as it has its own power supply ( PSU ).
Instructions on use
‘Simplicity’ is the buzz-word with the NC12/SOCO and its use is as easy as A, B, C.
A, Seat or lay the user on the sensor pad
B, Plug in the PSU
C, Plug the connecting lead into nursecall call point
The NC12/SOCO is now fully operational and will trigger when the service user shifts their weight off the sensor pad.
To reset the nursecall system
1, Return service user to the bed or chair and press the “reset button” on the nursecall system’s call point.
2, Unlpug the lead connecting it to the nursecall system and press the “Reset button” as above.
It is good practice to unplug both the PSU and the nursecall connecting lead when not in use.
In the event of the PSU being accidently disconnected or unplugged when it is in use, it will bring a call up onto the nursecall system as if the service user had exited from the bed or chair. This is a “fail-Safe” feature.
For further help contact Vince on 01257 483733
A few words about Providing spares and repairs for nurscall systems
I started Heracles in 1989 and since I first began working with nursecall ( nurse call ) equipment in 1987 when working for Planned Equipment Limited (PEL ) many systems have come and gone. This is why our nursecall spares and repairs capability is kept busy. From Archer to Zettler, Robert Michael Cameo to Tate, Haes to Sound Diffusion and many in between. Providing spares and repairs for these nurse call systems provides for great variety.
The Aiphone Nem system was probably the first system to provide a quality speech facility, though the nursecall add-ons weren’t as streamlined as I’d have liked. This is unlike C-Tec’s nursecall 800 which was probably the first fully comprehensive and fully cohesive nurse call system. In those early days it was reassuring to know there was something specifically taylor-made for use in nursing and care homes. Even today I would hazard a guess that Nursecall 800 and the later digital Quantec system are still market leaders.
It’s hard to say who developed the first digital or addressable nursecall system, though I would take a punt on Ewdec with their Linecall 2000. We have been happy to supply spares and repairs for Linecall 2000 for many years though when the manufacturers finally pulled the plug on it we had to move on. This we did to the ACS system manufactured by Lismore instruments who also manufacture the Intercall 400, 500, 600 and 700 systems. Though only the 600 and 700 are still manufactured. The 500 was a very good early speech system which partnered an effective and well thought out nurse call system.
We simply loved the simplicity and reliability of the ACS system (also branded as Care Call ) however its longevity was not to be and it has recently been withdrawn, we expect to be supporting the systems we provided with spares and repairs for many years to come.
There are currently four main brands of wired digital nursecall systems available to the electrical contracting trade in the UK ( though of course we may be mistaken ) and these are Quantec, Intercall, SAS and Clipper. All are reliable and well built, well thought-out products. As far as ease of getting spares and repairs for them go, I have listed them in what I think is the right order. Warden call systems from the likes of Tynetec and wireless systems from the likes of ARM are a different kettle of fish when it comes to the general electrical contracting trade.
Without Prejudice, E & OE
Refers to a range of equipment highlighting the need to be aware of a person’s movement from a bed or chair.
Standard Kits comprise:
Premium Controller - Stand alone or connects to nursecall system, silent, alarm or voice message, uses 4 x AA batteries, included.
Premium Bed sensor pad – 25 x 76 CM
Premium Chair sensor pad – 25 x 25 CM
Interface lead (to Nursecall system) - 3M long with Right angle Jack to connect controller to Nursecall system, with an integral flying lead and heavy duty socket to allow additional use of buzzer lead etc.
To ensure the equipment is taylored to your needs (for instance a Nursecall interface may not be required) and the correct connector is fitted - please call Vince on 01257 483733 or email pic of your Nursecall system.
NC12/B Bed leaving kit £89.50 + vat Premium Controller (inc. batteries) , Bed Pad & Interface lead
NC12/C Chair leaving kit £79.00 + vat Premium Controller (inc. batteries) , Chair Pad & Interface lead
Or perhaps you do not need an interface lead in which case we have;
NC12/SAB Stand Alone Bed Leaving kit £68.50
NC12/SAC Stand Alone Chair leaving kit £58.00
Other replacement parts are;
NC15/PBP Premium Bed Sensor Pad £28.00
NC15/PCP Premium Chair Sensor Pad £22.50
NC15/IF Interface Lead £21.00
NC12/PC Premium Controller £49.00
NC12/SOCO Solo Controller £38.00
Details to be announced (for Nursecall systems)
No ordinary cord, this has been specially invented for the care industry.
It is cord with a “wipe clean” PVC coating, specially treated with anti-bacterial agents.
The NC7A is a kit comprising the following:
3.2M Cord coated with wipe-clean anti-bacterial PVC.
2 Red Triangles
1 Instruction leaflet.
We have many variations of this cord, including versions in white and orange, or thicker. This anti-bacterial cord is also available by the 100M drum. Where major upgrades are necessary, we can negotiate bulk discounts.
For some time now we have been manufacturing a 2-in-1 adapter (NC20) to allow multiple use of a call point (NC5), where for example a buzzer lead (NC1) can be used at the same time as a wander/alert pad (NC2) or other ancillary equipment.
The design and price have changed ( now only £9.50 ) but the function hasn’t.
2 sockets hang down 50cm from a single jack.
A very popular item, the jack, is metal, 90° and very low profile, a must where damage, by beds, to expensive call points needs to be kept to a minimum. The usual connectors are ¼ inch (6.35mm) mono or stereo audio jacks but others such as BNC’s, DIN, PHONO, etc can also be requested.
As much as we loved this system unfortunately the manufacturers have ceased to build it.
We have good stocks of the pullcord however only a limited number of NC50 available, for emergencies. Please ring Vince on 01257 483733 for prices and availability
Nurse call in Northwest, Nursing and Care Homes & Hotels. Everything you need to extend, repair and maintain your Nurse call & Fire Alarm System. Nursecall, Intercall & Fire Alarm Spare Parts and Accessories. Both new and old systems. Everything for Nursing Homes including Smoke Detectors, Pear Push Call Leads, Pressure Mats, Call Points, Pull Switches and much more !
If you have questions about your nurse call system or want advice on identifying your old system, then ask.
Nursecall in Northwest, Whatever the working environment we have a Staff Alarm system to meet your requirements.
Whether you need to protect a group of staff or an individual Lone Worker working on site.
Staff Alarm units with Automatic Alarms (Man Down/No Move) are also available
Nursecall in Northwest, NURSE CALL FEATURES:
Nursecall spares and repairs Northwest gives you peace of mind as standard. Our nursecall system provides vital assistance at times of need and in order to maintain these standards it is imperative your system is maintained to the highest standard of after sales support and service.
For continued peace of mind, we offer a variety of maintenance packages and employs a nationwide team of trained service engineers who specialise in wireless nurse call systems.
Benefits of bursecall spares and repairs Northwest:
For more information about nursecall spares and repairs Northwest please contact us
Nursecall spares and repairs UK gives you peace of mind as standard. Our nursecall system provides vital assistance at times of need and in order to maintain these standards it is imperative your system is maintained to the highest standard of after sales support and service. For continued peace of mind, we offer a variety of maintenance packages and employs a nationwide team of trained service engineers who specialise in wireless nurse call systems.
Fundamentally changing the game in nurse communications, Nursecall spares and repairs UK proactive alerts about the patient, room and bed status can be sent directly to caregivers to provide them with the information they need to improve patient safety and patient satisfaction.Improve Patient Satisfaction. Nursecall spares and repairs UK enables a quiet environment and direct communication between patients and their caregivers. Patients see improved caregiver responsiveness in an environment that is more conducive to improving patient outcomes and providing a better overall patient experience.Nurse Call helps better connect patients, caregivers, beds and IT systems, turning real-time data into informed action at the point of care.
A nurse call system may be hardwired, wireless or a combination of the two. Record the date, time, and location of all nurse calls. Acknowledge (silence) any nurse call by individual staff ID number at the computer or by hand held two way radio.
This level of staff accountability dramatically increases staff efficiency and attention. Set time windows for amount of time taken to acknowledge a nurse call and time taken to restore the nurse call switch to normal. The Senior Sentry nurse call system can sound an alert if action from staff is too slow or send an immediate email message to administrators advising them of the tardy response.
Nursecall spares and repairs UK, benefits:
For more information about Nursecall spares and repairs UK, please Contact Us